Services
Operations
- Define financial and operational plans for various inflection points in a companies growth cycle
- Workforce planning - master hiring plans tied to business plan with an analysis of inputs and outputs
- Software and systems implementations
- Create operational reporting, metrics, KPIs and compensation plans
Customer Services / Customer Success
- Establish and grow technical and customer support organizations
- Define service level agreements (SLA), metrics, systems of record and key integrations
- Create tiered support offerings to scale to 24x7 as needed
- 100 % customer referencability programs
Professional Services
- Build implementation methodology
- Develop templates for contracts statements of work, proposals and teaming agreements
- Design and implement sales strategy and tools
- Create and brand market driven package services
Real Estate Development & Property Management
- Site selection
- Purchase and lease negotiations
- Build out planning
- Constuction project management
Other Services
- VC Portfolio due diligence
- Execute custom defined project management assignments
- Training, education, knowledge management programs
- Establish data centers
- Turn-around and re-start programs
- Green tech and clean tech start ups
- Manufacturing plant design and setup for product concept manufacturing
- Alliances and Partnerships
- Interim executive assignments